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Global Horizons
Summer 1998, Vol. 19, No. 2

JAIMS Team Crowned "Grand Champions"

The sharp-witted team of Japan-focused MBA (JEMBA) students who won the regional semifinals of the 1997 Universities Business Challenge in January returned to London on March 4 for the final competition and captured the title of Grand Champions. The Challenge, a management simulation game, required the team to act as the board of directors for beer, cider and potato chip ventures--all very British industries. Team members Chee Meng Chan (Singapore), Marie Antoinette Go (Philippines), Suzanne Nakano (USA), Sanjay Pareek (India) and Curtis Washington (USA) returned to Hawaii bearing engraved crystal bowls, a check for 1,000 pounds and many experiences they will not soon forget.

When the students began the JEMBA program in August 1997, the Challenge was unknown to them. And despite an intensive course schedule at both JAIMS and the University of Hawaii College of Business Administration, all volunteered for the JAIMS team. "It was a good complement to our curricula because it gave us a chance to go out and apply some of the things we learned," Washington said. "Since our program is Asia-focused, and Japan- focused in particular, it was very interesting to see the other side of the world."

The Challenge consisted of a preliminary round of five trading sessions that took place via Internet, e-mail and fax last October through December. Every week over 60 teams, each acting as the directors of the Brew Masters Brewing Company, sent in their decisions on such matters as pricing, production and marketing. In January, 22 teams competed in a one-day semifinals event in England, where the JEMBAs won their regional division. (As the Hawaii team, they were a "part" of the southern England region.) The competition was the toughest in the March finals round, where the JEMBAs prevailed over teams from the University of Edinburgh, University of Newcastle, Lancaster University and University of Warwick.

It was the first time a team from outside Great Britain had competed in the Challenge, which is sponsored by Peritas Ltd. and the Chartered Institute of Management Accountants. According to JAIMS Vice President for Academic Affairs Blair Odo, who accompanied the team to London for the finals, "The team was fantastic. They worked well together under such pressure and were able to focus on both micro and macro issues. Everyone at JAIMS is so proud of their accomplishment."

MBA Graduates Share Job-Hunting Experiences Throughout the Asia-Pacific Region

Given the recent downturn in many Asian economies, some recent MBA graduates might be daunted by an Asia-focused job search. Not necessarily the case, however, with the Japan-focused MBA class (JEMBA-7) that graduated last November in Tokyo after their three-month Japan business internship. Individual stories tell of unique situations, ranging from those who immediately resumed work at their pre-JEMBA companies to those who took their time in finding that perfect job. And while a few JEMBAs are still weighing their employment options or struggling in countries with weak economies, all are working and putting to use the skills learned in the Japan-focused MBA program.

Participants in the JEMBA and CHEMBA (China-focused MBA) programs typically have three to five years of previous work experience, and several graduates each year return to the companies where they worked before earning their MBA. A case in point is Ravi Ranjan, who returned to Tata Steel, in Jamshedpur, India. As the assistant manager in the technical support group, he is beginning work on a new information technology project that has technical tie-ins with Japanese steel majors, so he is able to use his Japanese language skills. "I'm hoping my use of Japanese becomes frequent," Ranjan said. "I'm beginning to realize it's easy to forget without practice."

Upon returning to their home countries, many JEMBAs found both the MBA degree and their Japan experience enhanced their employment options. Wendy Kar Shuen Chan returned to Hong Kong after receiving her degree and quickly became planning manager with MindShare, a marketing company. "Since I had worked at another marketing company in Hong Kong before JEMBA, I had many contacts in the area. What made a big difference when I returned to Hong Kong was the experience I had gained through my Japanese internship. People were impressed by that," Chan said.

Fermin Taruc found that his MBA made him a more well-rounded manager. "While in Japan, the group I had previously worked for in the Philippines contacted me about starting up a new business software company--Scala Business Solutions," Taruc explained. "This fit right into what I wanted to do after getting my MBA." Taruc is also the unofficial contact for the JEMBA-7 class. "We are in constant communication, keeping each other posted on the things happening in each other's lives, sharing in each other's good and bad news," Taruc said.

Not all job-hunting experiences are so enviable, however. Although Kristanto Djuanda of Indonesia avoided much of the political and monetary turmoil that spread throughout his country while he was studying in Hawaii and interning in Japan, he and his wife and young son returned home last November to an extremely difficult situation. "The job market was in a slump, and it was difficult for me to find a proper job commensurate with my education and qualifications," Djuanda observed. "Finally, after more than two-and-a-half months job-searching in about a dozen companies, I was hired by Philips Lighting, a Dutch multinational company that operates a lamp manufacturing plant in Surabaya, my hometown. I am a quality systems manager, mainly responsible for the plant's quality improvement programs. While it's not really related to the education I received, it allows me to keep alive until the perfect match arrives."

Jennifer Araki of Hawaii is the only JEMBA-7 who has stayed in Japan. After interning with Levi Strauss, Araki was hired as a financial software package consultant with KPMG Global Solution K.K. and has found work to be filled with lots of learning, reflection and challenges. "In terms of job-searching, in general the market in Japan is flat," Araki noted. "But of course, there are pockets that are looking to expand, and people with certain backgrounds are in high demand. For those who are interested in working here, I would suggest starting right away--giving lots of time for searching and interviewing and strategizing."

For Dede Prabowo, originally from Indonesia, and David Lu, from California, the JEMBA focus on Japanese language and business has made a decisive difference in their careers. After interning at Prospect Asset Management's office in Japan, both are now working at the company's Honolulu office, where they are securities analysts covering Japanese small capital companies for U.K. and U.S. investors. "We're on the phone to Japanese companies all the time," Prabowo said. "So our ability to speak Japanese and to understand business in Japan makes a big difference."

Christine Maii devoted almost six months to finding a job in Honolulu, and she recently shared her experiences with the 1997®98 class of JEMBAs and CHEMBAs. Although Maii had lived and worked in Japan before earning her MBA, after graduation she was interested in working at a Honolulu-based company, partly because of her wish to be near family. Just before she began her job search, however, several major companies in Hawaii underwent a massive wave of layoffs--not an encouraging sign. "Despite that bad news--which I first heard when I was doing my internship in Japan--I found there were pockets of growth in the Hawaii economy. I just had to look harder for them," Maii said.

Although she had several job offers when she first began looking for work, they were not a perfect match for her. And although she still did not have a job after several months, Maii decided to wait until the right job appeared, even though she entertained a few self-doubts about the jobs she had passed up. "I truly networked," Maii stated. "I would dig, search and talk to as many people as possible, including former professors and business executives I had met at JAIMS. For example, I talked to one friend at a large financial firm who referred me to his boss. That person didn't have a job for me, but he referred me to someone at another firm. This scenario happened countless times and each time I followed up, revised my resume, wrote introductory letters and sent out thank you letters."

The networking paid off with a job at Akimeka & Company, Inc., a health care and telemedicine consulting firm, where Maii is a project manager and trainer. "It's a company involved in growth areas," Maii said. "I'm able to travel and use my Asia-focused skills, and it is an exciting, challenging job that pays comparatively well. It was well worth the time I spent searching."

Where They Are Now: The 1996-97 JEMBA Class

Jennifer Araki (USA), KPMG Global Solution K.K., Tokyo
Ambar Bajpai (India), Nuclear Power Corporation, Bombay
Wendy Kar Shuen Chan (Hong Kong), MindShare, Hong Kong
Wee Seng Chan (Singapore), Systems and Computer Organisation, Singapore
Heidi Hsiang-Chiun Chen (Taiwan), Core Investment Trust Co., Taipei
Wongyoung Choi (Korea), MiraeNet Co., Ltd., Seoul
Herminia Cruz (Philippines), Trends-Market Behaviour Ltd., Quezon City
Kristanto Djuanda (Indonesia), Philips Lighting, Surabaya
Judy See Kiat Gan (Malaysia), Lion Group, Kuala Lumpur
David Lu (USA), Prospect Asset Management, Honolulu
Christine Maii (USA), Akimeka & Company, Honolulu
Sunil Misra (India), State Bank of India, Bhubaneswar
Peta Nicholson (Australia), Independent Consultant, Honolulu
Marcus Otsuji (USA), Japan Works, Salt Lake City
Dede Prabowo (Indonesia), Prospect Asset Management, Honolulu
Todd Sakoda (USA), Pacific One Bank, Portland
Ravi Ranjan (India), Tata Steel, Jamshedpur
Fermin Taruc (Philippines), Scala Business Solutions, Manila

Health Care Marketing Workshop at JAIMS

Dick McDonald, managing officer of BVK McDonald, a health care marketing and communications firm in Milwaukee, Wisconsin, was the featured speaker at two workshops presented by JAIMS in May. McDonald, together with Steven Steiber, the head of Opinion Research Corporation's health care market research division, addressed a group of Hawaii health care professionals on May 6 and Japanese professionals on May 7 and 8.

For the Hawaii audience, McDonald focused on health care positioning and branding--the association of a name or symbol with the attributes of a product or services. In general, marketing is a fairly recent concept in the health care arena, as doctors and hospitals were barred from advertising their services until the early 1970s. Since then, health care marketing has surged ahead; health care has become the nation's top industry; and medical facilities have evolved from hospitals, to centers, to networks, to systems, to health plans.

Health care marketing in Japan is a newer concept, however. "Japanese medical professionals are in a unique position in that they can learn from the marketing mistakes made by American hospitals over the past three decades," McDonald said. "We got caught up in 'inside out' speak, where hospitals and doctors used technical language to try to sell their qualifications to consumers. We're now seeing a shift to addressing the real concerns consumers have about health care, especially in relation to caring for their families."

During his presentation of new research on patient loyalty, particularly toward doctors, Steiber noted, "Health care delivery in America changed forever when the patient became a consumer."

Behind the Scenes at JAIMS: Makoto Takenaka

Amidst the hustle and bustle of busy students, instructors and visiting alumni, there also exists the quiet continuity of the JAIMS administrative staff. While the academic affairs staff has constant, visible interaction with JAIMS participants, those in the administrative area focus on the often-hidden workings of the Institute: the facility, the finances and the information technology.

Makoto Takenaka, vice president for administration, oversees much of what happens behind the scenes at JAIMS. As the senior Fujitsu representative at JAIMS, Takenaka serves as liaison between the two organizations. Before coming to JAIMS, he was in Fujitsu's International Sales Division, involved in the global marketing and sales of computers, giving him a strong sense of cross-cultural business interaction and a marketing orientation. His responsibilities at JAIMS include administering the annual budget, maintenance of the campus and coordination of human resources.

Takenaka also has an abiding interest in academic issues. "The administrative side exists to enhance academia at JAIMS--to provide a good environment for all participants and staff and to ensure continual improvement of all programs," he said. "Working closely with academic services, interacting with participants--these daily encounters give me hints of what we in administration have to do to provide better services." Last year better services included upgrading all the computers and renovating the classrooms, both visually and technologically. The JEMBA/CHEMBA and ICMP rooms now have ergonomic chairs and lap-top computer connections for each desk.

Takenaka is also closely involved with the Fujitsu Asia Pacific Scholarship, the generous program that each year provides tuition and expenses for JEMBA/CHEMBA and ICMP participants from developing Asia-Pacific countries. "This program is a real highlight for JAIMS," Takenaka noted. "It ensures a strong cross-cultural diversity in our programs. It is also exciting to see the growing network of Fujitsu Scholar alumni throughout the Asia-Pacific region."

news@ JAIMS

The 1997-98 JEMBA and CHEMBA classes completed their Hawaii coursework in July and are off to their internships in Japan and China. Chee Meng Chan, of Singapore, received the Francis A. Wong Award for Leadership, which is bestowed on the basis of "promising entrepreneurial skills as evidenced by demonstrated initiative and leadership qualities while at JAIMS." Vladimir Lopez, Parameswaran Thangavelu, Kian Tjoi Tjong and Chee Meng Chan were grand prize winners in the JEMBA speech contest for their group presentation Saigo no nihongo no kurasu desu ("Last Japanese Class"). Other honors were given to Suzanne Nakano (most entertaining), Wai Pong Wong (most informative) and Gregg Hirohata-Goto (best delivery).

In the spring ICMP class, Kyoko Someya received the Wong Award for Leadership, while the Students' Choice Award was bestowed on Shinichi Murakami. Someya and Murakami also placed first in the ICMP research contest for their combined presentation on "Expectations of Japanese Tourists Visiting Hawaii." The team of Koji Endo, Mika Sakamoto and Kiyomi Yamase placed second and Taisei Minamoto placed third. Margaret Rose Canobis was awarded first place in the speech competition for "Learning Japanese in Hawaii." Rieko Kawaguchi took second place honors, while Woo Taek Auo took third place. Congratulations to all!

While on a site visit to the KGMB television studios in June as a part of his business communications course, ICMP participant Xavier Cheng-Kuo Li was asked to cook a Taiwanese dish on KGMB's morning news/talk show. Xavier performed like a seasoned chef for all of Hawaii and later repeated his culinary skills for the JAIMS International Night potluck!

In April, George R. Packard, member of the JAIMS board of trustees, was appointed president of the United States-Japan Foundation, an organization dedicated to strengthening mutual knowledge and understanding between the U.S. and Japan. The Foundation awards grants in the fields of policy, pre-college education and communications/public opinion. Fellow board member Keizo Fukagawa was promoted to senior executive vice president of Fujitsu Ltd. in June.

JAIMS President Glenn Miyataki's recent business trips brought him in touch with JAIMS alumni in Japan and China, where he discussed the concept of the "JAIMS Family" global alumni network (more on this in the next issue of Global Horizons). In June, Miyataki accompanied four Crown Prince Akihito Scholars to an audience with Their Majesties, the Emperor and Empress of Japan.

JAIMS staff said aloha this spring to Tammy Tamai, who had brightened JAIMS for four years. New to JAIMS is Bert Warashina, manager of administrative support, who brings extensive experience in legal issues and labor relations. Returning to JAIMS is Dori Lyn Hirata, special assistant to the president, after receiving a master's degree in education at UH Manoa.

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