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Global Horizons
Fall 2000, Vol. 21, No. 1

MBA Students Explore Internet Entrepreneurship

Imagine you have an idea for a new company. You develop a business plan. You obtain funding and design a website advertising your products and services. Your site is visited by users who have a week to spend their cash at your site and are given the opportunity to review your business plan and invest in your company. At the end of the week, your companyęs performance is evaluated, an IPO (initial public offer) occurs, and both you and the users find out how much itęs worth.

Welcome to the virtual world of an online entrepreneurship simulation called VCommerce.

With the emergence of numerous dot-com businesses today, the concepts of electronic commerce and venture capital have virtually become household topics. This past spring a group of Japan-focused MBA (JEMBA) and China-focused MBA (CHEMBA) students were able for the first time to enroll in a new course, Internet Entrepreneurship: Theory and Practice. It was offered as one of their elective courses for JEMBA and CHEMBA, joint programs of JAIMS and the University of Hawai'i at Manoa College of Business at Manoa.

Taught by UH professor Philip Johnson, the course exposes students to "theory" through readings and presentations on e-commerce, entrepreneurship, venture capital and business models, and "practice" through the online business simulation of setting up an Internet-based company and selling consumer products and services.

Last year, Johnson, an associate professor in the UH Department of Information and Computer Sciences (ICS), and Glen Taylor, a professor in the UH College of Business Administration, received a course development grant for Internet Entrepreneurship. "I had taught a more •conventionalę course on entrepreneurship before and was looking for some way to actively engage studentsăsome way to actually help them to •feelę the process of new venture creation," Johnson said.

VCommerce is designed to provide participants with practical, experiential insights into the basic skills of an entrepreneur, which include team formation, market understanding and strategies for rapid business growth. In Johnsonęs class, students experience "real-world" and "VCommerce world" and learn the process of business formation, planning, site implementation and evaluation by consumers and investors, allowing them to work with different partners, refine or replace product ideas and revise or expand company websites. The course itself takes place via HITS (Hawaii Interactive Television), the distance education system of UH, providing a variety of potential viewing locations at different places on the islands.

For nearly two years, JAIMSę Intercultural Management Program, a four-month graduate diploma program where students learn American business management, has been offering courses in e-commerce and entrepreneurship. JEMBA and CHEMBA, 15-month programs consisting of MBA courses, business Japanese and Mandarin language classes, Japan-focused and China-focused management courses, and a three-month internship with a company in Japan or Chinaărecently added advanced courses in information technology, e-commerce and entrepreneurship to its curriculum.

According to JAIMS VP for Academic Affairs Blair Odo, the changes came in response to student feedback. "The students were pleased because these courses add a technology component to their country-focused curriculum," she said. "JAIMS and the UH College of Business Administration felt that this curriculum enhancement will better prepare the students for the business world in the new millennium."

Johnsonęs spring class consisted of both business and ICS graduate students, with a few undergraduates. "The combination of both business and ICS students in the same class was fantastic for both sides," Johnson said. "Initially, I required each company to be comprised of at least one business and one ICS student, and many students thought that learning how to work with someone from a different intellectual •cultureę was really useful."

Also adding to the mix was the fact that most of the students from the JEMBA and CHEMBA programs come from Asia Pacific countries, including Singapore, Indonesia, China, Philippines, Taiwan, and New Zealand, with the rest from the United States.

For CHEMBA student Liwei Kimura, who is originally from China and is now a Hawaii resident, the mix of the business and computer science students made for an interesting team. "The way it worked in most teams was that the business students came up with the ideas and the ICS students, some of whom were more knowledgeable about web design and programming, did the implementation," she said. "The most challenging part was to coordinate the web design with the business process, as it required a joint effort. A beautifully designed web page may not necessarily draw business, or a wonderful business plan may have limitations when itęs implemented on the web."

Teams of three to five students formed various "companies." Kimura and her team created Campusreality.com, providing an information and tutorial service to students on campus. Other teamsăwith company names like Stique, UCircle.com and HawaiiTravellerăoffered products and services such as clothing and Hawaii logo items. The "customers" were mostly students, but Johnson later opened it up and sent user accounts to others, including Hawaii government officials.

For the business students in the class, the skills they learned were invaluable. Besides web design and programming, they found the hands-on knowledge and business concepts of starting an Internet-based company very helpful for their future careers. Lukman Chow, a JEMBA student from Indonesia, plans to do IT consulting upon graduation. "Most of what the class promised I learned. And that includes all that is required to establish a dot-comăfrom funding, advertising, operation and how to deal with competitors," he said.

CHEMBA student Moses Koh from Singapore also sees himself in the future as a business consultant. Although it is unlikely that he will be setting up websites for his clients, however, he said that he can "at least now appreciate the process and better understand the potential" and will be prepared should he ever manage a project that involves IT.

As with any real company, some students found challenges in setting up their virtual company. Florencio Kabigting, Jr. cited technical difficulties and conflict of schedules and interests among team members. However, Kabigting, a JEMBA student from the Philippines who had studied industrial engineering, learned from the experience. He said the course also taught him how to create a business plan in two weeks, and he plans to establish his own business, possibly Internet-based.

"Most students are surprised about how time-consuming the course was," Johnson said. "Of course, thatęs just like the real world!"

Take it from an Internet entrepreneur himself. "The largest single challenge in Internet entrepreneurship is being accomplished in general business management skills, including skills in accounting, human resource management and client management," said Pete Martinez, founder and president of Hawaii Internet Emporium, Inc., Hawaiięs first Internet advertising agency and first cybermall.

"The essential ingredient of what it takes to be a successful online entrepreneur is many of the identical skills required to be a successful •bricks and mortarę entrepreneur," Martinez said. "At the top of the list of requirements is a very well-developed business plan that would include virtually all of the components of every business plan. The fact that it is an online business will require that the analysis process also include analysis of the online business community as well as including technical skills in areas such as supporting technologies for a Web presence."

Established in 1994, Hawaii Internet Emporium specializes in designing, developing, managing and marketing commercial retail websites that are successfully selling products on the Web. Their clients include Pacific Harley-Davidson, Inc., Mauna Kea Resort, Reyns, and Laird Christianson Harris Advertising.

"The future of dot-coms and e-commerce can be summed up with the term •exponential growth,ę" added Martinez, who was a guest speaker for the Internet Entrepreneurship course. "Company presidents and senior management recognize that their customer base is already on the Internet, and it is their task and responsibility to determine how to provide their customers with a digital interface to facilitate financial transactions (e-commerce), customer support and database integration with legacy systems."

Even with the recent news of technology stocks falling and dot-coms going out of business, new Internet-based companies and start-ups are being launched daily. Internet Entrepreneurship students highly recommend the course for all its benefits and practical experience.

"Itęs definitely worth trying," Kimura said. "You have an opportunity to try out your creative or even wild ideas on a real e-commerce customer base, and better yet, without the risk of the cost of business failing."

Drucker-JAIMS Roundtable Debuts in Hawaii

The Drucker-JAIMS Inaugural Roundtable on leadership for the new millennium convened in Hawaii, January 12-14, 2000. Highlighted by Peter F. Druckeręs presentation on "drivers" for the new millennium to the Roundtable participants, more than 42 executives from the United States, Japan, China, Australia, Brazil and Mexico discussed and debated corporate governance, competitive strategy in an era of globalization, and knowledge productivity in organizations.

Led by honorary co-chairs Chairman Tadashi Sekizawa of Fujitsu Limited and Chairman David Heenan of The Estate of James Campbell, and facilitated by faculty from the Peter F. Drucker School of Management and Hitotsubashi University, the Roundtable participants overwhelmingly indicated that sharing perspectives with colleagues from different countries signaled the excitement and challenges that globalization is bringing to the table of every corporation or organization, regardless of origin. The participants found that corporate governance may be converging and businesses on both sides of the Pacific need to take this into account in mergers and alliances.

Roundtable presenters included Cornelis A. de Kluyver, dean of the Peter F. Drucker Graduate School of Management; Richard Ellsworth, professor of management and co-director of the Institute for Advanced Studies in Leadership at the Drucker School; Ikujiro Nonaka, founding dean of the Graduate School of Knowledge Science at the Japan Advanced Institute of Science and Technology and professor of the Graduate School of International Corporate Strategy at Hitotsubashi University; Vijay Sathe, professor of management at the Drucker School; and Hirotaka Takeuchi, dean of the Graduate School of International Corporate Strategy at Hitotsubashi University.

JAIMS, in partnership with the Peter F. Drucker School of Management at Claremont Graduate University, served as the hosting organization for these business and community leaders. Governor Benjamin Cayetano of Hawaii issued a proclamation for the event, and The First Lady of Hawaii, Vicky Cayetano, was a Roundtable participant.

Nonaka First Distinguished JAIMS Fellow

Ikujiro Nonaka, Xerox Distinguished Professor of Knowledge at the University of California at Berkeley Haas School of Business, has been named the first Distinguished JAIMS Fellow.

Established on June 1, 2000, the Distinguished JAIMS Fellows Program recognizes prominent academic scholars and business executives who have been associated with JAIMS. The Fellows Program is a demonstration of JAIMSę commitment to its participants by bringing outstanding scholars and executives to JAIMS for teaching, applied research and student interaction. These Fellows would share their work and competencies with JAIMS participants, faculty and staff, the JAIMS Family Alumni Association, partners, clients and the business community.

"Dr. Nonaka is no stranger to Hawaii as he has publicly spoken about knowledge creation to our business leaders in several appearances here. Those who have heard him are familiar with his wit, elfin sense of humor and application of knowledge creation to organizations," said Glenn Miyataki, president of JAIMS. "As a Distinguished JAIMS Fellow, he will be returning to Hawaii in the coming years to share his continued insights of knowledge creation necessary for todayęs new economy. We are all fortunate to have the chance to learn from such an accomplished and acknowledged scholar."

In 1997, Nonaka became the first Xerox Distinguished Professor of Knowledge at the University of California at Berkeley Haas School of Business, an endowed visiting professorship dedicated to research about knowledge created in businesses. He is also founding dean of the Graduate School of Knowledge Science at Japan Advanced Institute of Science and Technology; professor of the Graduate School of International Corporate Strategy at Hitotsubashi University; and faculty director for the Japan portion of the Japan-focused MBA program.

Nonaka received his MBA and Ph.D. from the University of California at Berkeley and has long been one of Japanęs foremost authorities on developing and using the intellectual capital of workers to create and expand business knowledge. He co-wrote the award-winning book, The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation.

JAIMS Reaches Hawaii Teachers with StarFestival

After a successful pilot test with Hawaii teachers and StarFestival, a multimedia curriculum, JAIMS is pursuing grant opportunities to train additional teachers and place the StarFestival curriculum in Hawaii schools.

More than 40 teachers from public and private schools throughout Hawaii were involved with StarFestival, which was developed under Shigeru Miyagawa, a linguistics and Japanese professor at MIT.

Patterned after Miyagawaęs own search for identity in Japan, StarFestival is a K-12 multimedia social studies curriculum with two overarching themes: cultural/racial identity and modern Japan. The heart of the curriculum is the award-winning CD-ROM, StarFestival...a Return to Japan, which tells the story of a young Japanese boy who comes to the U.S. when he is 10, then returns 30 years later to his homeland to find his roots.

K-12 teachers who teach social studies, language arts, history and related subjects pilot tested the curriculum. JAIMS served as the host facility for the training and helped Miyagawa with the coordination of the pilot test in Hawaii.

"StarFestival is a versatile curriculum because it can be used in most classes, not only Japanese language and social studies," said Dori Hirata, manager of the Takuma Yamamoto e-Learning Center at JAIMS. "The student results that were showcased were fascinating. Professor Miyagawa was an effective role model for students. His investigation into his heritage prompted the students to explore their own heritage and have fun in the process."

Hawaii teachers at a workshop in January were given an overview of the project and a hands-on session in lesson planning working in teams. They also had an opportunity to meet with two teachers from BostonăDeborah Washington, senior program director of social studies at Boston Public Schools, and Maria DęItria, fifth-grade teacher at Harvard Kent School, who has taught with StarFestival for the past three years.

Miyagawa, StarFestivalęs executive producer, facilitated the workshop. At MIT he currently holds the Chair, Kochi-Prefecture John Manjiro Professor of Japanese, which is intended to support application of technology to education.

The StarFestival CD-ROM was awarded "Best of Show" at the 1997 MacWorld Exposition. For further information on StarFestival, go to www.starfestival.com.

Systems Engineers Get Global Business Training

In May, seven systems engineers from Fujitsu Ltd. in Japan were at JAIMS for the six-week Global Business Training Program (GBTP).

Initiated over a year ago by Hiroshi Yamamura, former JAIMS vice president and current Fujitsu Systems Business of America president, the GBTP was developed by JAIMS VP for Academic Affairs Blair Odo and the JAIMS Japan Office staff.

The purpose of the program was to prepare the participants for their overseas assignments to Fujitsu Australia, DMR Consulting, and ICL. A curriculum based on the Intercultural Management Program curriculum had been modified for GBTP and included courses in cross-cultural communication strategies, business writing and presentation, international negotiation, management and entrepreneurship.

"For a truly cross-cultural experience, we integrated the seven participants with as many ICMP, JEMBA and CHEMBA activities as possible in the short time that they were here," Odo said. Also included in the curriculum were site visits to Manoa Innovation Center and an ahupua•a cultural tour in Kahana Valley.

All participants have at least five years of experience in the field of systems engineering.

In Memory of JMP Alumnus Stanley Taylor

(Editoręs Note: JMP-12 alumnus Stanley H. Taylor passed away on February 19, 2000 in Upland, California. A professor of communication arts at California State Polytechnic University, Pomona, where he taught for 25 years, Stanley spent his 1984-1985 academic year on a sabbatical, traveling and studying in Japan and Hawaii. This is an excerpt from his reflections on his JAIMS experience upon completing the Japan Management Program.)

For a change, I was a full-time "student" instead of being the teacher.

Most of my experience involved communicating in English to Japanese who had different levels of ability with English. You should have heard me trying to explain a complex statistical concept to a group of Japanese advertising men. I am still not sure that they understood everything, but I did get an approval to go ahead with the idea so I guess that I was successful.

At the end of the Hawaii portion, the Japanese language testing was the most critical element in determining who would go on to Japan. All of us who had stayed with the program passed.

In the mornings in Tokyo we had an additional intensive Japanese language course. In the afternoon we had lectures on Japanese business and management at the International Campus of Sophia University.

I wanted to be forced, by daily living, to be a part of the Japanese society. It does take some time to learn your way around the subway and rail system in Tokyo, but once you can do it, itęs great! It did help to be able to read some Japanese signs. The special feature of the JAIMS program was that internships were obtained for each of us by Fujitsu. Mine was at the Mitsubishi Research Institute in downtown Tokyo.

The point that I want to make is that JAIMS is regarded as one of the best of the private institutes and it has many elements which are the same as the requirements in Communication Arts here at Cal Poly.

I insisted that, as a part of my program, I have some time to travel around Japan before I returned to Tokyo for the "graduation" ceremony. It was both a happy and a sad day, because my "class" was leaving for various places in the world.

In all, I found out that it can be both "fun" and "hard work" to be a student once again.

JAIMS Endowment Fund Supports Student Aid

JAIMS President Glenn Miyataki is pleased to announce the establishment of the JAIMS Endowment Fund, which was approved by the Board of Trustees at its meeting in June. The fund provides financial support in the form of short-term aid, loans or scholarships for participants who exemplify the intercultural spirit and leadership qualities necessary for success in todayęs interdependent global economy.

The fund was established with a lead gift of $10,000 from JAIMS Trustee and Past President Fujio Matsuda and his wife, Amy. Matsuda suggested the establishment of an endowment fund to assist deserving students who need financial aid. Past JAIMS President Hideto Kono and Past JAIMS Vice President Hiroshi Yamamura are also founding contributors to this fund. At the Trustees meeting, the First Hawaiian Bank Foundation and Walter Dods, chairman of BancWest and a JAIMS trustee, made donations in honor of Matsuda.

JAIMS will launch a five-year campaign to raise monies for the fund, with a special effort in the year 2002 in commemoration of the 30th anniversary of JAIMS. Miyataki will soon be announcing the membership of the campaign committee with representation from faculty, staff and alumni.

Support of the endowment fund is greatly appreciated, and donations of any amount are welcome.

For more information, contact JAIMS VP for Academic Affairs Blair Odo: e-mail blair@jaims.org, phone (808) 396-7131, or fax (808) 396-7111.

JAIMS' First French Student Attends ICMP

When Nicolas Guillet de Chatellus arrived in Hawaii for JAIMSę Intercultural Management Program (ICMP), he had not one but two culture shocks. He was in an American environment for the first time. And second, he was surrounded by Asian classmatesăfrom Japan, India, Korea and Philippines.

He quickly learned to adapt to the new culture and those of his new friends. "JAIMS gave me the opportunity to be involved in a cross-cultural environment and helped me to have a nonjudgmen-tal attitude about different people," Guillet de Chatellus said.

For him, JAIMS was a unique experience that helped him understand how to work effectively in international business. "Having been to JAIMS, I now have a tremendous advantage in the business world," he said.

As part of JAIMSę new exchange program with Reims Management School in France, Guillet de Chatellus is the first French student at JAIMS. While Reims students have the option of coming to JAIMS for the spring program, JAIMS students have the option of attending Reimsę International Management Programme in the fall term. Three students from Japan went to Reims for two months after completing their four-month ICMP coursework last fall.

Guillet de Chatellus looked for "local solutions" in dealing with his culture shock. For instance, he did not go looking for French food but went out of his way to try Hawaiian and American foods. He said he "discovered the wealth of the Hawaiian culture."

Guillet de Chatellus, who had studied economics, mathematics and foreign languages and whose most recent position was as a trading operator in an oil and petroleum company, noted that the work and study environment in the United States is not much different from that of France. He especially enjoyed what he called "exotic courses" such as Leadership and Issues for the Global Manager since they were nothing like courses he had ever taken. He hopes to find a position in international finance.

"This exchange program offered me the chance to improve my language skills and gain valuable experience in the area of multicultural business by developing an understanding of other cultures, as well as lead me to a wider range of career opportunities," he said.

Guillet de Chatellusę time abroad promoted his own academic and personal growth. "Studying and working abroad is an enriching, life-changing experience. By living abroad, I have already revealed a desirable trait that sets me apart from other peopleăintellectual curiosity," he said. "I wanted to know more about other peoples, other languages, other cultures. I understood that there is no substitute for the experience of living in another country, and I became eager to expand my cultural horizons by learning first-hand how other people live, think and play."

Scholarship Awards Student's Entrepreneurial Spirit

A special scholarship is now available for a student in the Japan-focused MBA (JEMBA) or China-focused MBA (CHEMBA) programs, which are jointly offered by JAIMS and the University of Hawai'i at Manoa College of Business at Manoa.

The Akira and Mari Ohtomo Entrepreneurial Spirit Award, valued at $5,000, "recognizes and supports an outstanding student who exemplifies the entrepreneurial spirit necessary for success in todayęs global markets." The scholarship will be awarded to the student for the internship portion of the JEMBA or CHEMBA program.

Akira Ohtomo, chairman and CEO of Pan Pacific Enterprises Inc. in Japan, and his wife, Mari, a well-known figure in Japanęs film and television industry, have offered the scholarship to begin with the Fall 2000 JEMBA and CHEMBA classes. "We feel that the entrepreneurial spirit is one of the critical elements in todayęs global business world," Ohtomo said. "Through this scholarship, we would like to give students who exemplify this type of spirit the encouragement to start their own business or work for a start-up company. With the opportunities now available to them, particularly in the area of technology, these individuals have the freedom to apply their own ideas into a real company."

Ohtomo himself started Pan Pacific Enterprises, a management consulting company, back in 1977. He has worked as a senior executive at a number of large corporations, including Canon, Coca-Cola, and Cartier.

news@jaims

Congratulations to the fall 1999 and spring 2000 Intercultural Management Program classes, who graduated in January and July, respectively. Numerous awards were given to students in the two classes. Fall 1999: Hiroyuki Fujii, Francis A. Wong Award for Leadership; Karen Tan, Studentsę Choice Award and Presidentęs Language AwardŔfirst place, "Color Speak" (Hiroyuki FujiiŔsecond place; Phyu Phyu SannŔthird place); Hiroyuki Fujii, Presidentęs Research AwardŔfirst place, "Corporate Governance by CalPERS" (Yoshihiro NishikawaŔsecond place, Daisuke Kato and Kaori KijimaŔthird place). Spring 2000: Kazunori Horachi, Francis A. Wong Award for Leadership; Tith Lim, Studentsę Choice Award; Maria Theresa Uyjioco, Presidentęs Language AwardŔfirst place, "On Life and Centipedes" (Haruo YamaguchiŔsecond place, Kumiko NishikataŔthird place); Koji Yatsuhashi, Presidentęs Research AwardŔfirst place, "Starbucks Coffee" (Kazunori HorachiŔsecond place, Haruo YamaguchiŔthird place).

The 1999-2000 JEMBA and CHEMBA students, currently at their internship companies in Japan and China, completed their coursework in July. John Koh received the Francis A. Wong Award for Leadership. A special Business Plan Competition Award was given to Mary Jade Roxas and Florencio Kabigting, Jr. for their work in an entrepreneurship course taught by UH business professor Nicholas Ordway. In the JEMBA speech competition, Moses Koh, Lukman, Jason Sanders and Yustina were the grand prize and most entertaining winners for their presentation Kenshusei no ichinichi ("A Day of Interns"). Winners in the most informative category were Sethipong Anutarasoti and Kai-lei Wei. For their speech competition, the CHEMBA class put together a presentation promoting and marketing a waterless-based detergent in the China market. Gene Tamesis, Jr. was the grand prize winner.

In honor of Fujitsu Chairman Emeritus Takuma Yamamoto, JAIMS has renamed its business resource center to the Takuma Yamamoto e-Learning Center.

On two separate occasions JAIMS students met with international executives Merle Okawara, eBay Japan president and CEO, and Ray Tsuchiyama, director of business development for Tegic Communications in Japan, who discussed such topics as entrepreneurship, the Internet and communication technologies.

JAIMS VP for Academic Affairs Blair Odo was named chair of the Japanese Cultural Center of Hawaiięs Board of Directors for the 2000-2001 term, effective July 1.

JAIMS staff welcomed Linus Kan, academic programs manager, and bid a fond aloha to Karlton Tomomitsu, now a consultant at Asia-Net in Tokyo. Patrice Oppie is the new office assistant and receptionist, replacing Sachiko Burke, who became program assistant following the departure of Chikako Tomita. Yen Chun joined JAIMS, succeeding Rosa Chiang as the business Mandarin program manager. Rex Akutagawa joined JAIMS as manager of administrative services when Ann Yakuma left to go to Hawaiian Electric Industries. Margaret Yamashita is business Japanese program manager, succeeding Akio Nakazawa, who continues to teach in the language program. Sachiyo Fujita is JAIMSę new library information science specialist.

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